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FAQ's & Working together
A quick note...
I've included most of what I would want to know or might think to ask in the sections below. I've tried to give plenty of details, but hopefully without being off-putting. For simplicity I use the words “therapy” or “personal consultancy” to refer to psychotherapy and counselling. Whatever language is used, the focus remains on thoughtful, careful and ethically grounded work. Please let me know if there is anything you would like to see that isn't covered.
Qualifications/Affiliations
What are your qualifications, professional memberships & affiliations?
I hold a Postgraduate Diploma (PGDip) in Integrative Counselling & Coaching and a Master's degree (MSc) in Psychotherapy & Counselling awarded by UEL, both achieved with distinction. I hold a BPS (British Psychological Society) approved accreditation as a clinical supervisor (CSAccred.(AAC)).
I am an Accredited Member of the British Association for Counselling and Psychotherapy (BACP) and a Fellow of the British College of Therapeutic Professionals (BCTP).
I adhere to the BACP and BCTP codes of practice. I undertake regular professional training in line with BACP/BCTP requirements. I'm fully insured and DBS checked. I also provide my services on a charitable basis.
Whitestone services
What services does Whitestone provide?
I offer psychotherapy and counselling, both face-to-face and online. I refer to this integrated way of working as “Personal Consultancy.” I also offer clinical supervision to other therapists.
Who do you work with?
I mostly work with adults (individuals and couples), particularly thoughtful, high-functioning people experiencing entrenched or recurring emotional and relational patterns. While I work with people from all walks of life, my practice is particularly suited to those who are open to looking carefully at the patterns underlying their difficulties, whether the aim is short-term clarity or longer-term change. I do work with minors on a case-by-case basis.
Contacting me
It's with regret that when working at close to full capacity I cannot make telephone call backs - these usually lead to arranging a consultation in any case. Please see a full explanation here.
The best way of contacting me is email. I can respond to emails usually within a day, but requests for call backs involve me setting aside time to talk privately and need to be scheduled as with any session.
Where do you practice?
I have practices in two geographical locations - my main practice (as of 2023) is based in Shoreham-by-Sea (easily accessible for Brighton, Hove, Worthing, Portslade, Steyning, Mid-Sussex area), and one located in the City of London (Bank tube is two minutes away, Liverpool street three minutes). Here are links for directions: Shoreham. London.
Is access easy in Shoreham?
Yes. Satnav is BN43 5UB. There is plenty of onstreet parking directly outside which is free of charge. The street is well-lit and access to my office is just a few steps from the front door on the ground floor. My therapy room is large, comfortable and private. There is easy access to a private bathroom should this be a concern. Wheelchair access is possible. If you've any questions please email or call.
Do you carry out Corporate work?
Yes, though I tend to do this through a sister company I co-founded to work with corporate clients. I can help arrange highly skilled practitioners able to work within your organisation, delivering psychologically informed consultancy and counselling services. If you’d like me to work with your business please get in touch and we can talk about it.
I have contacted you but not heard anything back!
I contact everyone who makes an enquiry, and nearly always within two days. If you haven't heard from me since your enquiry, please check your Spam folder, as emails might have been routed there in error. If you provide a telephone number I may also text in addition to sending an email. Occasionally (I hope rarely) I may miss correspondence - this is sometimes part and parcel of dealing with lots of admin where confidentiality means all aspects of Whitestone Therapy can only be handled by me. If you haven't heard from me, please do contact me again.
NEXUS Protocol Therapy - FAQ's
Nexus Protocol Therapy is a therapist-led, AI-augmented model of treatment developed in-house at WhiteStone Therapy. It combines the depth of traditional one-to-one therapy with daily, personalised support powered by a proprietary AI system designed exclusively for this practice.
Unlike fully automated chatbots or generic AI tools, Nexus is designed specifically for this practice and aligned with evidence-informed protocols and a client-sovereign, agenda-free ethos. Every clinical benchmark generated by Nexus is reviewed and refined by me before it reaches you.
The human relationship remains at the absolute centre — AI is simply a highly intelligent co-pilot that allows for more frequent, responsive contact between sessions and an aide to calibrating progress.
How does it work?
I personally manage every aspect of your protocol. This includes benchmarking your progress against established clinical curves, making real-time adjustments tailored to your unique responses, and ensuring the treatment evolves with you. My focused attention to these details remains at the beating heart of this way of working — AI assists, but I oversee and refine everything. (All humans are fallible, of course — this is openly acknowledged and covered in the contracting process for Nexus services.)
You continue to have regular face-to-face or online sessions (frequency depending on the package). Between sessions, you have access to tailored guidance via secure email (or text in crisis situations). You send brief updates on progress, challenges, or exposures.
The Nexus system analyses these against your protocol and benchmarks, generating personalised next steps.
I review and refine every suggestion before it is sent — usually within 24 hours (Monday–Friday).
This creates a continuous feedback loop that helps maintain momentum and catch setbacks early.
Which conditions is it suitable for?
Nexus Protocol Therapy is best suited to difficulties where structured practice between sessions and regular review tends to make a meaningful difference. In my experience this most often includes OCD (including scrupulosity), health anxiety and generalised anxiety, panic and phobias, and some presentations of chronic stress.
It is usually less suitable where the work is primarily relational and exploratory (for example complex trauma or personality difficulties), where a more traditional therapy frame is often a better fit. We would discuss suitability carefully in consultation.
Questions about therapy
How do I find the right therapist?
This is key. Lots of research studies show that having a good relationship with your therapist is one of the strongest predictors of a positive outcome in therapy. You could start with an online search, and an excellent place to look is the counselling directory. Some others places to look: BCTP, BACP or UKCP. You may have an idea of the type of therapy you would like e.g CBT, Person-Centred etc, and it is possible to look for that. It may well be worth arranging a couple of consultation sessions and seeing which therapist you have the best feeling about working with. It's what I would do.
As well as membership of regulatory bodies such as BACP and UKCP , you might also want to consider the other life experiences each therapist has to offer. Do they have a background or experiences that you feel may be helpful in some way? My suggestion would be to take your time and go with your gut feeling.
Do I need therapy?
Some people know exactly what they would like from therapy. Others may not have a direct sense of this, and this is quite normal. Therapy will still ‘work’ and things will likely become much clearer as therapy unfolds. Therapy can help you think more clearly, relate to yourself differently, and make changes that are hard to make alone. Some of the most common problems are covered in the "Issues" dropdown menu above.
What is the difference between counselling and psychotherapy?
The terms counselling and psychotherapy are often used interchangeably.
Broadly speaking, counselling tends to focus on a particular difficulty or situation in a person’s life, while psychotherapy may place more emphasis on deeper patterns within a person’s inner world and relationships.
In practice, many therapists - myself included - work across both areas depending on what is needed.
What does integrative therapy mean?
Integrative therapy means drawing on ideas and methods from several psychological traditions rather than working within a single model.
My work combines perspectives from cognitive, relational and depth-oriented approaches. This allows the therapy to focus either on practical change in the present, or on deeper psychological patterns, depending on what is most helpful.
What happens in Consultations?
We will talk about what brings you to see me and what you would like from therapy. It is a chance for you to see if I would be the right fit to work with you and a chance for us to discuss the process of therapy. I will try to answer any questions you have. If we decide to start therapy I will run through a short, written contract (containing some of the points in this FAQ), or send this to you electronically afterwards. Consultations typically last 40-50 minutes so we have plenty of time. My fee is £50 (as of 2026 - subject to change).
Please note that consultations with minors (younger than 18) and couples do incur my full sessional fee - work with minors and couples is different in important respects and the work starts at once.
What happens in therapy sessions?
This really is different for each person. My approach is formulation-led, which means we work together to build a clear understanding of how your particular difficulties make sense — how they developed, how they are maintained, and what may allow meaningful change. The work is shaped around this evolving understanding rather than following a fixed programme or model.
My clinical approach is integrative, drawing on a range of traditions including CBT, person-centred, psychodynamic, existential, gestalt, transactional analysis, so we can focus either on lasting psychological change or on immediate practical challenges, depending on what you need.
Your sessions are your time and you are the expert on you. I encourage you to start by thinking of this simply as your place to come and talk freely. I know it can help to have some idea of what lies ahead, so I've put together an overview of what is likely to happen as part of the process of seeing a therapist - you can read it here.
Is therapy confidential?
Yes - sessions are confidential. There are some exceptions to this if there was a risk of harm to yourself or others. This is per the BACP code of ethical practice.
Duration of therapy...
The duration of therapy varies depending on what you would like to achieve. Some work is shorter-term and focused. Where longstanding emotional or relational patterns are involved, meaningful change often benefits from a longer timeframe. I usually suggest beginning in an open-ended way and reviewing progress together as we go, rather than predetermining an end point too early.
Fees
Individual Therapy: £90
Couples Therapy: £95 (60 mins) / £160 (90 mins)
NEXUS Protocol Therapy: see the Fees page for current programme pricing.
For clinical supervision fees please see Supervision page.
WhiteStone commitment to you... ethical practice
Our work will be conducted in accordance with the BACP Ethical Framework for Good Practice. Copy available on request. In line with BACP requirements I have the support of a supervisor to discuss my clinical work. Confidentiality is maintained and your identity will not be disclosed. In addition, I will undertake regular further training to keep my clinical approach informed by the latest research and to provide additional specialism so that I may best help my clients.